Power Tools – We honor the manufacturer’s warranty on every power tool that we carry. Most power tool manufacturers offer a 30-day satisfaction guarantee and a minimum one year warranty. If you need warranty repair, you can bring the tool to us or call us for information on where the tool can be sent.
Hand Tools – Our hand tools carry a lifetime warranty against defects in materials or workmanship. If you have a tool that you believe is defective please return it to us for replacement or repair.
Non-Warranty repair – Most of our larger power tool vendors now have factory service centers close to us so we no longer repair them on site. However, we will facilitate getting your tool repaired for you. You can call us or bring in any portable power tool that we sell and we will help you get it repaired so you can get back to work.
Your satisfaction is important to our business. If you are not satisfied with a portable power tool or air tool within 30 days of purchase simply return it to us for a full refund.
We do accept returns of new, unused items within 30 days of purchase.
Returns of new, unused items after 30 days of purchase may be accepted but will be subject to a restocking fee.
We do not accept returns of non-stock, special order items.
We ask that you keep your receipt in the event that a return becomes necessary.